How do I set the necklace into the clasp  ?

Slip the key into the clasp, find the point of engagement, turn slowly, press gently, rotate in an outward direction. And that’s it !


How can I be sure ift is safely fixed ?

Always hold the clasp in one hand and the end of the necklace in the other, so as to avoid simultaneously opening one side and closing the other

Make sure that the necklace is properly in place by moving the clasp in gentle up-down and left-right movements.


What if it does not place well ?

If the necklace does not immediately fit, allow the neklace to run through, like a thread in a needle.

Do not over-twist.

Take your time, so as to avoid incorrect closure of the clasp.

Make sure that the necklace is properly in place by moving the clasp in gentle up-down and left-right movements.


Is it normal that the clasp moves a little into the necklace ?

Yes it is. It allows the necklace not to look stiff, and you should check it by moving the clasp in gentle up-down and left-right movements before you wear your necklaces.

 

Shall I pull my necklace's ends to check if it is properly fixed ?

Never pull any jewelry. All jewelry must be handled wit care. 

Make sure that the necklace is properly in place by moving the clasp in gentle up-down and left-right movements.


Can I sleep with my Clasps ?

Do not wear the necklace in bed.
Do not swim with, avoid wearing it on a sand beach
.

Avoid putting on the necklace in a tiled room, so as to prevent damage if the clasp should fall.


What about cultured pearls " defaults"

Pearls are natural gems produced by molluscs (oysters and mussels) .

Nature is not "unperfect", pearls have natural growth marks that are the fingerprint of authenticity.

You might prefer a perfectly round and smooth pearl, but if not, these marks are not considered as "defaults" 


Do stingray necklaces have an upside ?

Yes, they have. Look carefully at your necklace to see the side to wear up.


How do I clean my jewelry ?

Pearls : Do not spray perfumes on pearls and gently wipe after wearing. no need of special products

Rubber : can be gently washed with hand soap. Wait for your bodycream to be absorbed before you put your rubber necklace, to avoid soften the material too much.

Stones : no special care

Steel : no special care

Silver plated : if it tarnishes, you can use ususal silver cleaning products, be gentle, avoid strong rubbing.


How do I contact you if I face a problem?

Contact us for any problem or special question, we will always be glad to help. Use contact button in the footer

 

Does not fit children under 6 - do not dismantle mechanisms