WE ARE USED TO SHIP WORLWIDE AND WELL AWARE OF THE PROCESS.


 

Shipment costs

Registered  shipment is 12 € worlwide .

Registered postage costs are offered from de 250 €.

International overnight to 48 h service by Fedex is offered from 750 €.

We offer a special reduced fare by Fedex from 250 € to 750 € automatically set up on check out of your order.

 

Shipment date

Your parcel will be shipped within 48 hours when ready,

and in the current week when prepared on demand, such as necklaces cut at your length.

You will be noticed if there is a delay for any reason.


Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via registered postal services or Fedex with tracking. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.


Reception

Customer is obliged to inspect every delivery on acceptance or receipt to make sure it is complete and no damage to the packaging . Complaints  to be made immediatly in writing in compliance with local transportation regulations. Copy to us.

Upon recepit of his order, customer must inspect  content and conformity of same with invoice in number and items shipped, any complaint to be made to us in writing within 3 days.

Our company is only responsible for replacement of missing or damaged merchandise.

Our company will not be liable for the loss of business or good or profits, or for costs or of any other incidental or consequential damage of any nature or description whatever which may arise from defect or non-conformity of products.


Customs

Customs clearance in country of importation are fullfiled by customer ; taxes and  handling  remain uder customer responsability.


Gift boxes

Gift boxes are available without additionnal costs, just choose the option on check out.